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Client log messages

1,255 bytes added, 11:43, 9 February 2013
Added "Unable to locate server " message
* Run the debug launcher (coming soon)
* Post on the forum
 
=== Unable to locate server The error was: <jenn001.game.wurmonline.com> ===
<pre>
====== CLIENT CRASH ======
Unable to locate server
java.net.UnknownHostException: jenn001.game.wurmonline.com
</pre>
 
There may be different reasons why the client can not find the server jenn001.game.wurmonline.com
 
* The DNS server does not work or DNS resolving is misconfigured
 
:Open a windows command prompt (Win+R, cmd) and type <pre>nslookup jenn001.game.wurmonline.com</pre>. This should give 194.68.222.111 as result. If you notice errors then try swithing to Googles public DNS server. [https://developers.google.com/speed/public-dns/docs/using]
 
* Java uses wrong proxy settings to connect to the internet
 
:In the Java control panel in the Windows control panel check for "Network settings". By default it's set to using the browser settings for proxies. Switch this to direct connection or browser settings, depending on what is checked for you and try to start Wurm.
 
* A firewall, security suite or virus scanner is blocking Wurm from accessing the internet
 
:Make sure you allow java (java.exe, javaw.exe, javaws.exe) to access the internet. To test if the firewall or security suite is blocking Wurm disable it temporarily and try if Wurm can connect.
[[Category:Babel/C]]
[[Category:Technical Details]]
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