Common bugs and solutions
!["It has been just so in all of my inventions. The first step is an intuition, and comes with a burst, then difficulties arise—this thing gives out and [it is] then that "Bugs"—as such little faults and difficulties are called—show themselves and months of intense watching, study and labor are requisite before commercial success or failure is certainly reached..." -Thomas Edison.](/index.php/File:LogicBug.jpg)
Note: This is made by the players of Wurm, not someone from the development team so there may be errors, don't just fully rely on this, just check this first, attempt it then post.
Have a look at Client Log Messages for more common errors and solutions.
Contents
Problems before pressing the play button
The game crashes before the login screen
- Make sure you are running an up to date client version.
- Make sure your Java version is up to date.
The play button is grayed out
- Have you entered your character name correctly?
- Have you entered your password?
- Have you read and accepted the EULA?
- Has the pack update completed successfully?
If the button remains greyed out, post a thread in the bug forum and ask for help.
The pack update has failed
(In version 2.7.0 or newer only) Press the 'show error log' button and post the log in the bug forum.
Attempt to download the packs manually.
The packs can be downloaded using these links (Right click & then Save Target/Link As):
Then, place the downloaded .jar files in the wurm/packs/ folder.
Do not attempt to unzip the files.
Make sure ALL files are downloaded and installed.
If it still doesn't work:
Make a post in the bug forum and wait for dev or GM assistance.
Problems after pressing play, before actually playing
Grey game window when using a Macintosh
Make sure you are using the JOGL+AWT renderer in game settings.
Turn on 'Use nanoTime' timer in the compatibility tab in the settings.
The game crashes with a crash window
Read the crash message at the top of the window (the part inside <brackets>).
- Make sure maximum texture size for megatextures (advanced graphics) is more than 256.
- Make sure automatic mipmap generation (compatibility) is not disabled.
- Make sure your Java version is up to date.
- If the crash message mentions jogl.library.path, reinstall the client.
The game crashes without a crash window
Locate the HS_ERR_PID crash log. It is usually on the desktop, but can be placed in other locations too.
For Intel users
- Disable VBO (compatibility tab)
- If it still crashes, disable multidraw (compatibility tab)
For ATI users
- Make sure you are using Catalyst 9.12 or newer.
- If your card is too old, use Catalyst 9.3 or older.
- Catalyst 9.4 through 9.11 have OpenGL memory leaks.
- Disable Catalyst AI
- Set antialiasing (AA) and anisotropic filtering (AF) to game-controlled.
If it still fails
Post a log file with description of the problem by Forum PM to a GM and wait for developer or GM assistance.
DO NOT POST YOUR LOG ON THE OPEN FORUM.
Mention that you used this page, and that your problem wasn't listed.
Gameplay problems
Wurm runs, but doesn't accept keyboard or mouse input/gain window focus after login (Linux)
Try a combination of switching the renderer between JOGL and LWJGL, and also experiment with 'Release OpenGL context each frame' in the advanced options menu. For Nvidia users the 877x series of drivers are recommended, unless you are using X.org 7.0 or higher. You should also check that you are using the official Sun JRE 1.5, instead of [Blackdown Java-Linux] 1.4.2-02 (as included by default with many 'fully GPL' distros), as it is known to cause problems.
