==== If it still fails ====
Post your log file with description of the problem in the technical problem issues forums, and wait for developer,GM or other assistance.*DO NOT POST YOUR LOG ON THE OPEN FORUM, unless you have edited out your name first.
Link : http://forum.wurmonline.com/forum/index.php?board=31.0/forum/26-technical-issues/
Mention that you used this page, and that your problem wasn't listed.