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* Water reflections are all one colour. * All the graphics are bags with X’s on them.
* The launcher asks for a directory to install wurm but gives the error ‘There was a problem opening the wurm online work directory. Please locate it again or select a new directory.’
* When pressing play a black window opens and a message box appears with the error ‘The game renderer thread stopped due to an exception’
* The game loads, it attempts to connect to the server then shuts down. * The play button is grayed out even though the update has succeeded. * When pushing the play button, the window disappears and the message box appears with the message ‘Wurm online is already running’.
* The play button is grayed out even though the update has succeeded.
* The When pushing the play button , the window disappears and the message box appears with the message ‘Wurm online is grayed and updates have failedalready running’.
* The play button is grayed and updates have failed.
* Then game won’t start and when checking the log file the line: ''‘Crash (hard): Error starting Wurm Online
Minor reformatting to remove some blank lines. Added link to Client Log Messages. Needs more formatting though
'''Note:''' This was made by a PLAYER of wurm, not someone from the dev team so there may be errors, don't just fully rely on this, just check this first, attempt it then post.
Have a look at [[Client Log Messages]] for more common errors and solutions.
'''Graphical Errors'''
'''Installation Problem'''
'''Can’t access the game'''
Also may occur with just a black screen appearing.
java.lang.UnsatisfiedLinkError: no jogl in java.library.path’ is found.''
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'''Error:'''
Also may occur with just a black screen appearing.
'''Do you have the newest java version?'''
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'''Error:'''
The game loads, it attempts to connect to the server then shuts down.
'''Is the graphics card Intel?'''
Water reflections are all one colour.
'''Is the graphics card ATI?'''
'''
Post a log file on the forums and wait for dev or GM assistance
The play button is grayed out even though the update has succeeded.
Does your username have spaces, digits or any other special characters?
''
'''Did you create a new directory for wurm (e.g. C:\wurm\)?
When pushing the play button, the window disappears and the message box appears with the message ''‘Wurm online is already running’.''
'''Is wurm running?
''‘Crash (hard): Error starting Wurm Online
java.lang.UnsatisfiedLinkError: no jogl in java.library.path’ is found.''
'''Is the newest version of java installed?'''
