1,738
edits
Changes
Jump to navigation
Jump to search
m
----
All Attempt with all options on the lowest, & all the fancy expert graphic options disabled.
“Use "Use GLSL shaders if available" should be unchecked.
----
If so
'''
Uninstalling Uninstall Java, reboot the system, re-install Java.
tweaks
This was created by IceDevil to try and reduce the numbers of posting in bugs and problems.
Using information from bugs and problem this database of bug data was created.
If, anymore bug soultions solutions are found or mistakes are made PLEASE edit them.Also, the top half needs to be linked to the corrosponding corresponding sections below, I have no idea how to do this :P
'''Note:''' This was made by a PLAYER of wurm, not someone from the dev team so there may be errors, don't just fully rely on this, just check this first, attempt it then post.
http://www.java.com/en/download/windows_xpi.jsp
'''If so:'''
Try to run the game after disabling sound in the options.
'''If so:'''
Try to run the game after disabling "Use GLSL shader if available" under the "Advanced" tab in the options.
'''If so:'''
Post the log file on the forums and wait for dev or GM assistance.
====The game loads, it attempts to connect to the server then shuts down====
'''Does your graphics card support OpenGL 1.4 (Minimum)?'''
'''If not:'''
Buy a new graphics card.
'''Is the graphics card Intel?'''
'''If so – Attempt with all options on the lowest.:'''
'''If not:'''
'''If so:'''
'''Is java updated?'''
''http://www.java.com/en/download/windows_xpi.jsp''
'''If so:'''
Is the sound option ticked?
Attempt playing wurm with the sound option on OFF.
'''If so:'''
Post a log file on the forums and wait for dev or GM assistance
====Water reflections are all one colour====
“Use GLSL shaders if available" should be unchecked.
'''If so:'''
Attempt playing the game with all reflections turned off
'''If so:'''
Are the current graphic drivers up-to-date?
'''If not:'''
Update the graphic cards drivers.
'''If so:'''
Post a log file on the forums and wait for dev or GM assistance.
----
Does your username have spaces, digits or any other special characters?
'''If so:'''
It can only contain a-z and A-Z.
'''If not:'''
Post a log file on the forums and wait for dev or GM assistance
====The launcher asks for a directory to install wurm but gives the error ''‘There was a problem opening the wurm online work directory. Please locate it again or select a new directory.’====
'''Did you create a new directory for wurm Wurm (e.g. C:\wurm\)?
If not'''
Create a directory designed designated only for wurmWurm, such as c:\wurm\
'''If so:'''
Attempt to reinstall the game. Steps to do this…
Then just reinstall it by clicking o the "Launch" link on this site.
'''If so:'''
Post a log file on the forums and wait for dev or GM assistance
====When pushing the play button, the window disappears and the message box appears with the message ''‘Wurm online is already running’.''====
'''Is wurm running?''' '''If so:'''
Attempt to close wurm. To check do Alt-Cntrl-Del and check to see if wurm is running applications and attempt to close it.
'''If not:'''
Try rebooting the computer.
'''If so:'''
Post a log file on the forums and wait for dev or GM assistance
Make sure ALL files are downloaded and installed.
'''If so':''
Post a log file on the forums and wait for dev or GM assistance
'''Is the newest version of java installed?'''
'''If not:'''
'''If so:'''
Post a log file on the forums and wait for dev Dev or GM assistanceto assist you.
