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==Common Bugs Database==
===Introduction===
----===Can't access the game=Installation problems ==
'''Is wurm running?If not'''
'''If so(Create a directory designated only for Windows)Wurm, such as c:'''\wurm\
Attempt to close wurm. To check do Ctrl+Alt+Del and check to see if wurm is running applications and attempt to close it. '''If you wish to end the process(which ends program much faster) click the processes tab and find javaw.exe and right click->End Process Tree->Ok.so:'''
Try rebooting Then just reinstall it by clicking o the computer"Launch" link on this site.
----== Game launch problems ==
Also may occur with just a black screen appearing'''If update failed.'''
If not, download the newest version of Java and install.The packs can be downloaded using these links (Right click & then <tt>Save Target/Link As</tt>):<brdiv style="-moz-border-radius: 10px; background-color:#f8f8f8; border:2px solid #e0e0e0;margin-right:50%;">''* [http://www.wurmonline.com/packs/base.jar http://www.wurmonline.com/packs/base.jar]* [Imagehttp://www.wurmonline.com/packs/optional1.jar http:Getjava button//www.wurmonline.com/packs/optional1.gif|leftjar]* [http://www.wurmonline.com/packs/optional2.jar http://www.wurmonline.com/packs/optional2.jar]* [http://www.wurmonline.com/packs/optional3.jar http://www.wurmonline.com/packs/optional3.jar]* [http://www.javawurmonline.com/enpacks/optional4.jar http://www.wurmonline.com/downloadpacks/windows_xpioptional4.jsp Get Javajar]* [http://www.wurmonline.com/packs/optional5.jar http://www.wurmonline.com/packs/optional5.jar]* [http://www.wurmonline.com/packs/optional6.jar http://www.wurmonline.com/packs/optional6.jar]* [http://www.wurmonline.com/packs/optional7.jar http://www.wurmonline.com/packs/optional7.jar]* [http://www.wurmonline.com/packs/optional8.jar http://www.wurmonline.com/packs/optional8.jar]* [http://www.wurmonline.com/packs/optional9.jar http://www.wurmonline.com/packs/optional9.jar]<br><br><br/div>Then, place the downloaded .jar files in the wurm/packs/ folder.
Try to run Post a log file on the game after disabling sound in the optionsforums and wait for dev or GM assistance.<br>
'''If so:'''=== The play button is grayed out even though the update has succeeded ===
Try to run the game after disabling "Use GLSL shader if available" under the "Advanced" tab in the options.Does your username have spaces, digits or any other special characters?
Post the log file on the forums It can only contain a-z and wait for dev or GM assistanceA-Z. '''If not:'''
=Post a log file on the forums and wait for dev or GM assistance ===The game loads, it attempts to connect to the server then shuts down====
===Installation problems=======The play button is grayed out even though the update has succeeded==== Does your username have spaces, digits or any other special characters? '''If so:''' It can only contain a-z and A-Z. '''If not:''' Post a log file on the forums and wait for dev or GM assistance ---- ====The launcher asks for a directory to install wurm but gives the error ''‘There was a problem opening the wurm online work directory. Please locate it again or select a new directory.’==== '''Did you create a new directory for Wurm (e.g. C:\wurm\)? If not''' Create a directory designated only for Wurm, such as c:\wurm\ '''If so:''' Attempt to reinstall the game. Steps to do this… ''To reinstall Wurm Online, go to Start > Settings > Control Panel > Java, and search for the "application cache" or "Java Web Start". You'll find Wurm Online listed there and be able to remove it.'' Then just reinstall it by clicking o the "Launch" link on this site. '''If so:''' Post a log file on the forums and wait for dev or GM assistance ---- ==== The play button is grayed and updates have failed ==== '''If update failed.''' [[Image:Download-icon.gif]] ''Attempt to download the packs manually.'' The packs can be downloaded using these links (Right click & then <tt>Save Target/Link As</tt>):<div style="-moz-border-radius: 10px; background-color:#f8f8f8; border:2px solid #e0e0e0;margin-right:50%;">''* [http://www.wurmonline.com/packs/base.jar http://www.wurmonline.com/packs/base.jar]* [http://www.wurmonline.com/packs/optional1.jar http://www.wurmonline.com/packs/optional1.jar]* [http://www.wurmonline.com/packs/optional2.jar http://www.wurmonline.com/packs/optional2.jar]* [http://www.wurmonline.com/packs/optional3.jar http://www.wurmonline.com/packs/optional3.jar]* [http://www.wurmonline.com/packs/optional4.jar http://www.wurmonline.com/packs/optional4.jar]* [http://www.wurmonline.com/packs/optional5.jar http://www.wurmonline.com/packs/optional5.jar]* [http://www.wurmonline.com/packs/optional6.jar http://www.wurmonline.com/packs/optional6.jar]* [http://www.wurmonline.com/packs/optional7.jar http://www.wurmonline.com/packs/optional7.jar]* [http://www.wurmonline.com/packs/optional8.jar http://www.wurmonline.com/packs/optional8.jar]* [http://www.wurmonline.com/packs/optional9.jar http://www.wurmonline.com/packs/optional9.jar]</div>Then, place the downloaded .jar files in the wurm/packs/ folder. '''Do not attempt to unzip the files.''' Make sure ALL files are downloaded and installed. '''If so':'' Post a log file on the forums and wait for dev or GM assistance.<br>---- ====Then game won’t start and the log file contains ''no jogl in java.library.path''====
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=== Graphical problems ===
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Removing obsolete problems, reorganizing the list
[[Image:LogicBug.jpg|50px|right|"It has been just so in all of my inventions. The first step is an intuition, and comes with a burst, then difficulties arise—this thing gives out and [it is] then that "Bugs"—as such little faults and difficulties are called—show themselves and months of intense watching, study and labor are requisite before commercial success or failure is certainly reached..." -Thomas Edison.]]
This was created by [[User:IceDevil|IceDevil]] to try and reduce the numbers of posts in bugs and problems.
Using information from bugs and problem this database of bug solutions was created.
Have a look at [[Client Log Messages]] for more common errors and solutions.
====When pushing the play button, the window disappears and The launcher asks for a directory to install wurm but gives the message box appears with the message error ''‘Wurm ‘There was a problem opening the wurm online is already running’work directory.''= Please locate it again or select a new directory.’ === '''Did you create a new directory for Wurm (e.g. C:\wurm\)?
Attempt to reinstall the game. Steps to do this… ''To reinstall Wurm Online, go to Start > Settings > Control Panel > Java, and search for the "application cache" or "Java Web Start". You'If not:'ll find Wurm Online listed there and be able to remove it.''
'''If so:'''
Post a log file on the forums and wait for dev or GM assistance
====When pressing The play a black window opens button is grayed and a message box appears with the error ‘The game renderer thread stopped due to an exception’=updates have failed ===
[[Image:Download-icon.gif]] '''Do you have Attempt to download the newest java version?'packs manually.''
'''Do not attempt to unzip the files.''' Make sure ALL files are downloaded and installed. '''If so':'''
'''If so:'''
'''Does your graphics card support OpenGL 1.4 (Minimum)?'''
Post a log file on the forums and wait for developer or GM assistance.
''‘Crash (hard): Error starting Wurm Online
Post a log file on the forums and wait for Dev or GM to assist you.
== Gameplay problems == ===Water reflections are all one colour====
'''Is the graphics card ATI?'''
Post a log file on the forums and wait for dev or GM assistance.
=== Wurm runs, but doesn't accept keyboard or mouse input/gain window focus after login (Linux) ===
Try a combination of switching the renderer between JOGL and LWJGL, and also experiment with <tt>'Release OpenGL context each frame'</tt> in the advanced options menu. For Nvidia users the 877x series of drivers are recommended, unless you are using X.org 7.0 or higher. You should also check that you are using the official Sun JRE 1.5, instead of [[http://www.blackdown.org/ Blackdown Java-Linux]] 1.4.2-02 (as included by default with many 'fully GPL' distros), as it is known to cause problems.
[[Category:Technical Details]]
[[Category:Babel/C]]
