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→Payment issues: http://forum.wurmonline.com/index.php?/topic/91140-premium-payment-problems/
=== Payment issues ===
If you have made a payment and not received your purchase, check [http://forum.wurmonline.com/index.php?/topic/91140-premium-payment-problems/ this forum post] for some things to check regarding the payment. If no issues are found with your Wurm account or PayPal account, you can send an email to [mailto:payment@wurmonline.com payment@wurmonline.com ] including details of your purchase (your PayPal transaction number, a copy of your email receipt, what you purchased, and which avatar account you purchased it was for, the transaction numberon) and your case will be looked atand responded to within 48 hours during weekdays.
Use this support option if you are having issues with emailing or have another concern.
